Career
Opportunities
Career
Opportunities
JOIN OUR TEAM
At Aptys Solutions, we are achievers, collaborators, problem solvers, and innovators. Our goal is to disrupt traditional payment methods with our unique technology solutions. We are committed to attracting and hiring the best professionals and enabling them to achieve success. Everyone at Aptys makes a difference and we're looking for employees who believe that they can make a difference.
Aptys is an Equal Opportunity Employer.
To apply, please email your resume to hr@aptyssolutions.com and include the title of the position you are applying for in the subject line.
Open Positions
JOB DESCRIPTION
The Software Support Engineer is responsible for working with both Aptys customers and Aptys internal personnel to identity, troubleshoot, and resolve issues with Aptys products and services in both customer and Aptys environments. They are one of the primary faces of Aptys to our customers and will provide and process information in response to inquiries, concerns, and requests about products and services.
The Software Support Engineer is also responsible for identifying and escalating priority issues as needed. With guidance as needed from a senior support team member, the person in this position will provide technical support via internet, and/or phone to address issues relating to software implementation, functionality, and upgrades. This person will also create technical documents to assist other Software Support Engineers or other users of the information and take initiative to resolve issues found by customers that affect the produces and services. The person in this position will also need to work to continuously increase knowledge and skills related to the Aptys products and operating environments.
The ideal candidate can work either independently or with other team members under pressure to resolve customer production issues and should be able to work in a cross-functional team environment or independently as needed. This person should have strong analytical, troubleshooting, and problem-solving skills and be able to adapt to rapidly changing priorities. They will be self-motivated, have a strong attention to detail, and be able to follow standard processes and procedures.
Aptys Solutions is located in Plano, TX but this opportunity is open to 100% remote candidates! It is critical that you come prepared with a self-motivated attitude, great time management, and excellent communication skills.
Essential Requirements
- Undergraduate degree in a technical field such as Computer Science or Information Systems or equivalent work experience
- Working knowledge of payments processing; SQL Server, including system management and handling stored procedures; Windows servers; and Network Administration
- Familiarity with other operating environments, such as: Amazon Web Services (AWS); Microsoft Azure; and Google Cloud Platform
JOB DESCRIPTION
The Product Manager I is responsible for working with Aptys customers, market experts, and Aptys internal personnel to define and execute the strategy of the Aptys Mobile payments product offering. The Product Manager I is the voice of the market to our customers, the development and support teams, and to Aptys management. This is a position that requires a strategic thinker who is analytical, detail and results oriented with excellent problem-solving skills and a strong work ethic. The Product Manager I work is closely managed and will work on projects/matters of limited complexity in a support role.
The Product Manager I will define and guide the functionality and enhancements to the Aptys Mobile payments product offering with a focus on enhancements for card and real time payments.
Job Responsibilities
- Analyze industry, client needs and existing products to develop business requirements
- Effectively translate business strategies into product strategies, roadmaps and product specifications
- Articulate product ideas into well-crafted business requirements and functional specifications
- Maintains a strong understanding of business processes, strategies, market dynamics and competitive landscape
- Participate in the development cycle and coordinate launch of new products
- Participate in the marketing process to conceptualize and create marketing materials for the target market(s) for the Aptys mobile products
- Provide a single face to the customer to address requests and concerns
- Interact with sales and support to resolve client issues
- Respond to product related questions from development and sales
- Coordinate and assist in User Acceptance Testing
- Work closely with the development organization to make sure the developed product meets the needs of the market
- Become an expert on competitive offerings
- Ensure compliance with applicable regulations
Job Requirements
- 0-2 years of product management experience in the financial services industry
- Experience focused in the payments space with a strong basis in debit and card
- Experience in real-time payments is beneficial
- Experience with Agile development methodology
- Experience with writing functional and business requirements
- Excellent written and verbal communication skills
- Subject matter expert on payment processes
- Ability to adapt to rapidly changing priorities
- Ability to resolve issues and make decisions
- Must be able to think analytically and strategically and execute effectively
- Ability to travel 20%
Desired Skills & Experience
Education
- Undergraduate degree in either a technical field such as Computer Science or Information Systems or in a business field such as Accounting or Finance or equivalent work experience
Job Related Experience
- Working knowledge of payments processing
- Working knowledge of product management methodologies
- Working knowledge of Agile development methodologies
ABOUT APTYS
Here at Aptys, we build systems used by thousands of financial institutions everyday to process payments; in fact, we are responsible for providing these payment processing services to approximately one-third of the nation’s financial institutions! You may have already benefited from our software without even realizing it. That’s because we’re good at what we do! That doesn’t mean we’re complacent, though. Our mission is to be the financial industry’s most customer-centric company, offering payment solutions that enable financial institutions to grow, innovate, and become even more effective at servicing the nation’s consumers with cutting-edge technology. This role will play a key part in our continued success moving forward. If the idea of being an integral part of our nation’s financial system is exciting to you, you’re in the right place.
We believe that our employees are our organization, which is why we have gone 100% remote. It is important to us to find the very best people wherever they are, and that doesn’t just mean having great skills; we take our culture very seriously! We are bound together by a shared set of core values and, as both an employee of Aptys Solutions and a member of the Cloud Technologies team, you can expect the following principles to be embodied in our company and team culture:
Cooperation
We believe wholeheartedly that we succeed or fail together as a team. If you need help, or even just a sounding board, you will always have somewhere to look or someone to ask.
Independence
We are all adults! We rely on each other to do great work even when nobody is looking, and in exchange we trust one another enough to give each other the space we need to be our best.
Respect
We are all human, and we don’t forget that. Your personal life will be respected, and your manager’s (virtual) door will always be open if you have any questions or concerns.
As an employee of Aptys Solutions you will also enjoy the following benefits:
- Excellent work-life balance
- Generous PTO and holiday schedule
- Health, vision, and dental insurance